BUS 120A Ch10 Case study The Order/Entry Sale Process Case A: Carr Stuff Inc. (Order entry) Car Stuff Inc is a wholesale distributor of auto parts such as bulbs brakes upholstery and related items. Customers receive an updated catalog annually and place orders over the phone. When a cuatomer calls in with an order a clerk asks for the customer ID and name. The clerk keys in the customer number and the computer retrieves the customer record from the customer database and displays it on the clerks screen. The clerk compares the customer name to the data on the screen to ensure that the customer is legitimate. If everything checks out the clerk enters the customers order. After the order is entered the computer compares the amount of the order to the available credit to ensure that the purchase does not exceed the credit amount limit. This results in the creation of an entry in the sales event data store and an allocation of inventory. At the end of the day the sales event data are processed against the customer data and the inventory data and the saled order is recorded in the sales order master data store. At the same time a customer acknowledgement is printed in the mail room and is mailed to the customer. Also a picking ticket is printed in the warehouse and will be used to assemble the customers order. Case B: Car Stuff Inc (Shipping) Before starting this cse review the facts of Case A and see that a picking ticket has been printed in the warehouse and will be used to assemble customers order. The completed order(goods and attached picking ticket) is forwarded to the shipping department. The shipping clerk keys the sales order number into the computer and the order is displayed on the screen. The shipping clerk keys in the items and quantities being shipped and after the computer displays the shipment data the clerk accepts the imput. After the shipment is accepted the computer updates the sales order and inventory master data and creates a record for billing (in the billing-due list data store). The computer also prints a packing slip and bill of lading on a printer in the shipping department. These shipping documents and the goods are given to the carrier for shipping to the customer. 1.Prepare a table of entities and activities. 2. Draw a physical data flow diagram using LucidChart. 3. Draw a systems flowchart annotated with both present and missing controls using LucidChart. 4. Prepare a completed control matrix. Make sure to assign controls to specific goals. 5. Provide a 1-page analysis of the case. This analysis should include a conclusion on whether the process as described is efficient and effective. Use the results of steps 1-4 to support your conclusions. We need help on Case B. We finish 1-4 question already but need help on the question 5 analysis Please see the attached for our diagram for 1-4 We need help on Case B. We finish 1-4 already but need help on the question 5 analysis.
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