MGT-325: Organizational Change Research: Part 2Criteria Research Findings Citation of SourcesProvide APA citations for the company’s annual report and the other research sources to complete the assignment.What needs to change or improve for the organization? Companies must make various operational adjustments, changes, and improvements to survive in the competitive business world. For Target Corporate to maintain its growth and to keep realizing high sales, they need to speed the delivery of customer purchases. The company should open sortation center facilities in all its stores to hasten the delivery of goods to clients (Repko, 2022). The technological enhancement will ensure that the company delivers purchases on the same day of order, making the shopping experience easy and convenient for customers (Target Corporate, 2022). O’Neal (2022) reports that Target Corporation is aimed at refining and speeding delivery by adding distribution centers and sorting sites. Therefore, the corporate needs to ensure that customers’ goods are delivered in less than 24 hours after ordering to maintain and attract other clients. (Repko, 2022)(Target Corporate, 2022)(ONeal, 2022)What kind of communication must occur among management, employees, and the change agent(s)? Communication is an important aspect when conducting organizational changes. It is among the problems that organizations face when conducting changes. For smooth changes to occur, effective communication must occur between the administration, employees, and change agents. Heathfield (2021) identifies recommendations for effective communication for proper change management. She notes that effective communication entails constantly passing information while using assorted channels concerning the changes. Heathfield further encourages management to communicate the employees’ mission, vision, and aim of the change. Moreover, she also encourages companies to conduct interactive workshops and forums for all employees to comprehend the intended changes. (Heathfield, 2021)Identify at least two proactive steps the organization needs to take today to avert possible problems in the future. Target Corporate should implement the new technology to widen its market and boost its operations. Besides, adopting modern technology models is essential in enhancing efficiency and reducing future problems. The first proactive step that the target needs to take to avoid possible problems in the future is buying delivery equipment that is up to date and able to solve future problems. Secondly, the company needs to purchase advanced technological tools to keep pace with the dynamic technological business world. Aljazeera (2022) reports that technology, for instance, enabled Target to operate through the COVID-19 period due to the availability of online services. Therefore, the company should invest in technological advancement to avoid problems in the future.Identify and explain the most significant obstacle that might be encountered by each of the following: management, employees, the change agent(s), and other significant stakeholders. ManagementThe Target Corporate management may face obstacles in maintaining customer and employee motivation. Maintaining clients is an obstacle due to increased competition from other companies dealing with the same products. Another obstacle is keeping employees motivated when conducting changes since they understand there is a probability of losing their jobs due to the mechanization of work.EmployeesThe use of technology by Target Corporate is an obstacle to employees. Technology will lead to the lay-off of some employees since the management will require few employees.Change agentsChange agents face the obstacle of speaking the truth. It is an obstacle for the change agents to speak at the right time and use the right words to maintain the relationship while intended changes are executed.StakeholdersBudgeting for more sortation centers. Target Corporate needs to budget for sortation centers in all their stores countrywide for effective service delivery.
What sacrifices might need to be made to accomplish the goals/objectives of this organization? Organizations undergo various sacrifices to achieve their objectives. Target Corporate will require sacrifice their financial stability to equip all the stores with sortation centers that will aid in speed delivery. For instance, Walton (2021) reports that Target spent $17.4 million the previous year to buy a building in Minneapolis. Such huge financial sacrifices that may lead to instability were conducted to improve service delivery. (Walton, 2021)Identify the different types of reports and proposals in by the organization and explain the role of metrics in reporting to manage change. Target Corporate, like other organizations, contain business reports to summarize and analyze situations and make proposals to the management. Some of the organization’s business communication reports include analytical research reports. According to Wendy (2019), an analytical report entails giving proposals when a firm intends to take a crucial decision. She further states that a research report is prepared when an organization intends to try a new idea. The two reports ensure a company conducts enough investigation before attempting any change. The reports ensure the administration manages changes properly. (Wendy 2019)
Al Jazeera. (2022, March 1). ‘Resilient consumer’: Target to invest $5bn to increase retail growth. Business and Economy News | Al Jazeera.https://www.aljazeera.com/economy/2022/3/1/target-to-invest-5bn
Heathfield, S. (February 26, 2021). Communication in change management.The balance careers.https://www.thebalancecareers.com/communication-in-change-management-1917805
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