INDUSTRY, COMPETITOR &
ENVIRONMENT ANALYSIS
Dr Stoyan Stoyanov
– COMPETITOR ANALYSIS
– INDUSTRY ANALYSIS
– SWOT
TODAY’S AGENDA
COMPETITOR ANALYSIS
Breadth of
Competitive
Scope
Source of Competitive
Advantage
Broad
Target
Market
Narrow
Target
Market
Cost
Cost
Leadership
Differen-
tiation
Porter’s Generics
Focused
Differen-
tiation
Focused
Low Cost
Uniqueness
Cost Leadership
▪ A Cost Leadership strategy (CL) is the lowest cost
producer within the industry, enabling it to operate with
higher margins than its rivals providing it prices at/around
the industry average.
▪ Tends to offer no-frills, standardised products
▪ Continuously strives to reduce costs in its value chain by
targeting cost drivers
MacBook Pro
Examples:
Achieving Cost Leadership
▪ Economies of Scale
▪ Experience Curve
▪ Process innovation/ technology to improve
efficiency
▪ Minimisation of Overheads
▪ Reduction of costs in all other areas of VC
consistent with the achievement of a low cost
position
Differentiation
▪ Differentiation is based on unique aspects of the
product or service which enables the company to
charge a premium price and earn higher margins
than its rivals.
▪ Customise as many features as possible to delver
superior customer benefits.
▪ Strive to increase customer perceive value by
exploiting value drivers.
Examples:
Achieving Differentiation
▪ Numerous ways in which differentiation can be achieved:
– Product Features
– After Sales Service
– Reputation
– Image
– Innovation
▪ Nature of differentiation must be conveyed to the
customer
▪ Differentiation adds costs to the product or service
Achieving Differentiation
1. Identify and enhance value drivers
2. Reconfigure value chain to deliver higher value added:
Examples:
improve product innovation through R&D
capabilities
deliver superior quality and service levels
build brand management skills
develop supportive HRM polices and culture
Generic Strategies Compared
Full
CostsFull
Costs
Full
Costs
Profit Profit
Profit
No generic
strategy
Original Price
Original Costs
Cost strategy:
price usually
unchanged but
lower costs
Differentiation Strategy:
costs increased to add
premium features, but higher
price chargeable
Porter’s Prescription
➢ Organisations must follow one of the generic
strategies to achieve competitive advantage
➢ Attempting to achieve both will result in long
term failure as the business will become
“stuck in the middle” (SIM)
Porter’s Exceptions
• You have monopolistic power
• All major competitors are Stuck in the Middle
• Separate SBUs independently follow two different
strategies within the same company
• Some markets are more attractive than others… …but how do you
tell them apart?
15
Industry analysis
• What is it?
• What is it used for?
• Why should we care?
16
Porter’s Five Forces
Degree of
Rivalry
Within the Industry
er Power
Supplier Power
Threat of
Substitutes
Threat of
New Entrants
17
Degree of
Rivalry
Within the Industry
er Power
Supplier Power
Threat of
Substitutes
Threat of
New Entrants
18
1. Threat of New Entrants
• What makes an industry difficult to enter?
• Regulations
• Proprietary Technology
• High Start-up Costs
• When a Distribution Network is Hard to Create
• Dominant Players with Strong Brands Exist
• What makes an industry the most attractive?
• Example
19
Degree of
Rivalry
Within the Industry
er Power
Supplier Power
Threat of
Substitutes
Threat of
New Entrants
20
2. Threat of Substitutes
• How can substitutes pose threat?
• When is the Threat of Substitutes High?
• er’s cost of switching to the substitute is low
• The cost of the substitute is low
• Example
21
Degree of
Rivalry
Within the Industry
er Power
Supplier Power
Threat of
Substitutes
Threat of
New Entrants
22
3. Bargaining power of Suppliers
• Suppliers are Strong when:
• Suppliers are concentrated (labour unions)
• It is expensive to switch suppliers
• ers are not concentrated
(upward pressure on the price)
• Example
23
Degree of
Rivalry
Within the Industry
er Power
Supplier Power
Threat of
Substitutes
Threat of
New Entrants
24
4. Bargaining power of Customers
• When is the bargaining power high?
• ers are concentrated
• It is not difficult or costly to switch to the product of a different
supplier
• When commodity products are concerned (not specialised)
(downward pressure on the price)
• Example
• What can companies do?
25
Degree of
Rivalry
Within the Industry
er Power
Supplier Power
Threat of
Substitutes
Threat of
New Entrants
26
5. Competitive Rivalry
• When is the competition high?
• High Industry Concentration
• Low Industry Growth Rate
• Perishable Products
• High Storage Costs
• Little Product Differentiation
• High Exit Barriers
• Example
27
Example: Why do industry profits vary so much?
28
Example: Why do industry profits vary so much?
29
Why do airlines make so little profit
(and such big losses)?
• Very intensive competitor rivalry
• Low barriers to entry
• Suppliers
• Substitutes
30
Why are profits so high in the soft drinks
market?
• Customers and suppliers have little power
• High brand awareness & loyalty
• High barriers to entry
31
Limitations
• “Monitor Group” (1983)
• The model assumes a classic perfect market
• Low business uncertainty
• The model assumes static market structures
• ers, competitors and suppliers are unrelated and do not interact
• Hammers are really useful tools
32
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