JournalForInternshipCourse3.edited3.docx

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Journal for Internship Course 3

Student’s Name
University Affiliation
Course Name and Number
Instructor’s Name
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Journal for Internship Course 3

Introduction

Keeping a professional journal is a key component in professional work life. Journal is essential. Especially it plays a critical role in enabling an individual to review and reflect on the previous activities. The professional journal helps in keeping the records and clearly outlining the activities done on a day today. Furthermore, the professional journal helps maintain the sense of self and solidify an identity. Professional journals have information that is considered to be practical about the field of work.
Writing the journal with gratitude is essential for self-recovery. The target of the work is to describe the professional portfolio. The discussions include what I learned during my professional internship, experiences, observations, key concepts, and the business course experience. The work also includes the discussions of challenges I encountered during the internship period. Besides, the item aims to develop my professional journal during the course to help with my career path in the future.

What I have learned

Having been working at Yamibuy, I learned teamwork skills. During my one and half years working there immediately after my graduation, it was a learning experience. As the Account Manager here, I learned many diverse skills in management. The management skills learned there were critical towards the effective running of the Marketplace department. Having been assigned the role of maintaining a good rapport relationship with the sellers, I learned how to build essential professional relationships. I also developed marketing skills to work in Yamibuy; this was essential for me in helping the sellers achieve better performance in terms of sales in our platform.
Having experience in terms of professional skills during my work at Yamibuy, I got a new opportunity to work at “Sunway Nuts USA Inc..” My reason for shifting to this company is to further my career, gain more professional experience, and establish a good ground for personal growth. Currently, working in Sunway Nuts Inc. has further made me learn a lot. Some of the things I have learned here include; leadership skills. I have grown as a leader working in Sunway Nuts USA Inc. The leadership skills have learned from my responsibility of leading a team on sales of our products. I have learned skills in e-commerce marketing skills. I have also learned working at Sunway Nuts Inc. Furthermore, and I have helped the team responsible for making the sales online of various platforms like Amazon, Taobao, Yamibuy, and eBay.
I have also learned team management skills; this is thanks to the responsibility assigned to me at Sunway Nuts Inc. to manage the team’s performance. My business management skills have also developed in the course of working at Sunway Nuts Inc. I have also learned to understand the two models of business operations are wholesale and retail. Being Director of E-commerce, I have also learned and developed my managerial skills since being in charge and responsible for the operations at this level in Sunway Nuts Inc. As a team, I have learned how to focus on achieving the goals. For instance, we are currently working on expanding our business to more websites like delivery apps. Basing on learning have experienced working in Yamibuy. I consider studying more to further my career in managing the company and team, focusing on E-commerce.

Success

Talking of my success, I am proud that I have accomplished settling a new account in the delivery app. The new account is now our new selling channel. The channel is expected to increase sales immensely. Accomplishing the settling of the account has also lead to an increase in activities in our company. We are projecting an increase in the number of employees upon the successful implantation of the sales.
I consider my big success the authorization from the Chinese electronic brand known as “Xiaomi Youpin” as a distributor in the United States. Xiaomi Youpin is one of the biggest electronic brands in China, and distributing their products will enable our company to expand to dealings in other categories such as electronics and home goods. I am so excited about this opportunity and looking forward to starting working with them in starting the new business this year while working in Sunway Nuts Inc. I managed to interview Mr. Frank Li, the CEO and the founder of the company. From the interview, I was able to get a deeper understanding of the company’s journey and how it has transformed to its current existence.

Experiences

Being assigned the responsibility of managing a team taking part in sales during my internship, I experience that it is important to keep team dynamics and effective communications (Hughes et al., 2018). For the successful running of a company, the employees need to work as a team. While working as a team, it is important to establish trust among the co-workers; this improves the working relationship and increases the general individual’s performance and the company’s performance (Hughes et al., 2018). I also experience that the promotion of a company’s growth directly depends on the communication’s effectiveness among the people in the company and the customers. My responsibility for leading the team in charge of selling our products is that effective team coaching is essential in its performance (Maseko et al., 2019). I also experience practicing patients when I was waiting for the Xiaomi Youpin Company’s confirmations to distribute their products.

Observations and Key Concepts

My observation while working in Sunway Nuts Inc. is that the E-commerce company is fully dependent on the team’s efforts. For instance, the team responsible for the sales in the online platforms should make efforts. The efforts made by the sales teams are all dependant on the effective team couching (Maseko et al., 2019). The key concept is that when operating an e-commerce platform dealing with imported products giving customers the best experiences is essential. Maintaining business agility is essential for continuous operations. From the CEO’s interview, I noted that keeping resilience is essential because the federal governments regulate export marketing, and there can be policy shifts at any given time. The successful operations of e-commerce depend on the high availability of the products when ed by the online platforms.

Challenges

Apart from having successful learning and experiences, I also encounter some challenges in my internship. Some of the challenges include getting Mr. Frank Li to a sit down to conduct an interview was difficult, and this was because He always had tight, busy schedules. Eventually, I had to use my skills gained to convince him for an interview which was a successful one. At the start understanding team, dynamics was a challenge. Working with different people from diverse backgrounds was a challenge for me the first time. Therefore, since I was in charge of taking the, I challenged myself to embrace the team dynamics. Since I am a quiet person socializing with the team was a scary experience. However, after a while and continuous interactions, I developed socializing skills and quickly learned the company’s operating procedures.

Conclusion

In summary, based on my responses from the discussion in this work, I can say that doing an internship is a great opportunity to learn. The process allows learning directly from the industry experts. Keeping the journal during the internship is important for keeping professional records for future references. The items in the internship journal are important and can help you keep track of the profession, and by this, you can be able to review or rethink your career goal. Alongside getting the records and writing the professional journal socializing with different people in the company is critical towards creating more networks. Socializing with company colleagues is also essential for gaining a quick understanding of the company’s cultures and how you are doing an internship.

References

Hughes, M., Rigtering, J. C., Covin, J. G., Bouncken, R. B., & Kraus, S. (2018). Innovative behaviour, trust and perceived workplace performance. British Journal of Management, 29(4), 750-768.
Maseko, B. M., van Wyk, R., & Odendaal, A. (2019). Team coaching in the workplace: Critical success factors for implementation. SA Journal of Human Resource Management, 17, 11.

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