Order IT Project Communications Media
IT Project Communications Media
The IT field is constantly changing, and these changes come with a great deal of technical jargon. When computer professionals communicate with people who are not as proficient with or knowledgeable about computers—a group that includes many business professionals and senior managers—technical jargon can often complicate matters and create confusion. Even though most people use computers today, the gap between users and developers increases as technology advances. This gap in knowledge and experience causes some of the communication problems between technical professionals and their business colleagues. Of course, not every computer professional is a poor communicator, but most people in any field can improve their communication skills.
Review the following scenarios, and then write a 150- to 200-word paragraph for each one, describing what media you think would be most appropriate to use and why. Make sure to discuss the role of soft skills and why communication throughout the life cycle of the project is critical.
See Table 10-2 in the textbook for suggestions. Scenario A: Many of the technical staff on the IT project arrive at work from 9:30 a.m. to 10:00 a.m., while the business users always arrive before 9:00 a.m. The business users have been making comments. The project manager wants to have the technical people come in by 9:00, although many of them leave late. Scenario B: Your company is bidding on a project related to the entertainment industry. You know that you need new ideas on how to put together the proposal and communicate your approach in a way that will impress the customer. Scenario C: Your business has been growing successfully, but you are becoming inundated with phone calls and emails asking similar types of questions. Scenario D: You need to make a general announcement to a large group of people and you want to make sure they receive the information.
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