HEALTH CARE DELIVERY, INFORMATION SYSTEMS, OPERATIONS, AND QUALITY ASSURANCE

Health Care Delivery and Models

Categorize the organization as an MCO or ACO.

Provide a rationale for the categorization.

Provide a comprehensive explanation of services that will be offered by the organization/facility(The name is Oriana Sister Care). Note: Services offered should meet the needs of the population identified and the dynamics of the organization/facility.

Inpatient, outpatient, and/or ancillary services.
Include E-Health Services.

Prepare a map detailing the delivery of care (services) in the organization/facility. (See Burton, 2017, for a sample map.)

Interpret and provide an explanation of the map you prepare.

Information Systems

Describe the systems used in the organization/facility that will manage health care data.

How will information be collected, stored, and managed?
Identify standards, policies, and security measures used.
Explain how the organization/facility will promote interoperability.

Operations Management

Construct and explain a simple organizational chart outlining the staffing and reporting relationships within your organization (How to Create an Organization Chart).
Create and explain a general strategy map (pg. 86 of McLaughlin & Olson, 2017) for your organization.
Using the Operational Excellence Scale provided by McLaughlin & Olson (2017, pp. 405-406), rationalize in detail the operational tools your organization/facility will use be a “level 4” organization.

Quality Assurance & Accreditation

Rationalize specifically how the 6 domains of Health Care Quality (by the AHRQ) are fully addressed within the organization/facility.
Create a detailed risk management and patient safety plan for the organization/facility.
Identify and explain two leading methods of continuous quality improvement (Plan-Do-Study-Act, Rapid Cycle Improvement, FOCUS-PCDA, Lean, Six Sigma, and/or the FADE Model) that will be used in the organization/facility.

Rationalize how the methods will be used to ensure that quality and safety are kept at/above the safety rating of major hospitals in the area of the organization/facility.
You may use the following source to find the Leapfrog Hospital Safety grade for hospitals in your area: https://www.hospitalsafetygrade.org/

Assume the new organization/faciality is seeking Joint Commission (https://www.jointcommission.org/en/) accreditation. Identify and explain the major competencies this will require from management and staff.

Conclusions and Recommendations

Bring this section to a close and provide 2 or 3 recommendations for your organization based on the information researched and identified.

Assignment Expectations

Conduct additional research to gather sufficient information to justify/support your analysis.
Case papers should be at least 5 pages, not including the title and reference pages. (At this point, you should have at least 10 pages; at least 5 pages for Module 1 and 5 pages for Module 2.)
Support your paper with peer-reviewed articles with at least 5 references. (At this point, you should have at least 10 references; at least 5 references for Module 1 and 5 references for Module 2.)

Use the following link for additional information on how to recognize peer-reviewed journals:

Angelo State University Library. (n.d.). Library guides: How to recognize peer-reviewed (refereed) journals. Retrieved from https://www.angelo.edu/services/library/handouts/peerrev.php

You may use the following source to assist in formatting your assignment:

Purdue Online Writing Lab. (n.d.). General APA guidelines. Retrieved from https://owl.english.purdue.edu/owl/resource/560/01/

For additional information on reliability of sources, review the following source:

Georgetown University Library. (n.d.). Evaluating internet resources. Retrieved from https://www.library.georgetown.edu/tutorials/research-guides/evaluating-internet-content

This assignment will be graded based on the content in the rubric.