Measuring customers’ satisfaction with service robots in Muscat-based restaurants during COVID-19 pandemic

thesis title: Measuring customers’ satisfaction with service robots in Muscat-based restaurants during COVID-19 pandemic

Add the following sections and hypotheses in the “hypothesis development” part in the literature review (1700 words max are required for these following parts only, not the whole literature review):

-Add another section called “Influence of perceived ease of use on perceived usefulness and perceived enjoyment” and write two hypotheses which hypothesize that perceived ease of use has a positive effect on both perceived usefulness and perceived enjoyment (just like the highlighted part in the attached example paper called “Virtual Tours a Means to an End: An Analysis of Virtual Tours’ Role in Tourism Recovery Post COVID-19”. Use the same sources this study used exactly to support it, it will be easier)

-Add a part called “Experience satisfaction and experience extension” and hypothesize that customer satisfaction with service robot restaurants experience has a significant positive impact on experience extension. And Support please with theories.-

-Add a hypothesis in “moderating effects of novelty seeking” part which hypothesizes that novelty seeking positively moderates the relationship between perceived enjoyment and experience extension and support it using studies which include novelty seeking as a moderator.

-Also add another section called “the moderating effects of trust and concerns on safety and social distancing” and write two hypotheses which hypothesizes that both trust and concerns on safety and social distancing moderate the relationship between experience satisfaction and experience extension positively. (please use studies that have trust and concerns on safety and social distancing as moderators, if you couldn’t find studies with concerns on safety and social distancing as a moderator, try searching for “safety” only).

-Create a more professional conceptual framework using the rough one I created attached (like the one in the attached “Antecedents and outcomes of dining experience satisfaction in ethnic restaurants: The moderating role of food neophobia” example paper.

in the methodology part (400-500 words max are required for these following parts only, not the whole methodology)

-Edit the highlighted respondents profile table and results in the “sampling and data collection” with the new results attached in the word file and (make it like the sampling part in the attached “Antecedents and outcomes of dining experience satisfaction in ethnic restaurants: The moderating role of food neophobia”)

-Add a section in the methodology called “Data screening and analysis” and do it exactly the same as the “Antecedents and outcomes of dining experience satisfaction in ethnic restaurants: The moderating role of food neophobia” paper but paraphrased of course, because I used the exact types and programs of data analysis for my paper.

Note: You will find attached four files:

1. The thesis file that you should edit.

2. The “Virtual Tours a Means to an End: An Analysis of Virtual Tours’ Role in Tourism Recovery Post COVID-19” example paper for the perceived ease of use part.

3. The “Antecedents and outcomes of dining experience satisfaction in ethnic restaurants: The moderating role of food neophobia”) example paper.

4. A word file with the respondents’ profile data and the rough framework.